Good communication is the aim with our children, but just
how do we accomplish that? Following are two strategies –
active listening and the use of "I-messages" –
that open the door for better relations.
Active listening is a way of drawing people out.
It entails feeding people’s messages back to them to
better understand their feelings and help them come to their
own conclusions. Active listening takes patience, so if you
don’t have time, say so and make a point to talk later.
Below is a conversation between a father and son, as cited
in an educational textbook* that demonstrates the skill:
Allen: Do I have to get up?
Father: You don’t feel like playing baseball today?
Allen: I’ll miss messing around with my friends.
Father: You’d rather mess around with your friends than
play baseball?
Allen: Yes. We have fun together.
Father: It’s not fun to play baseball?
Allen: No. Sometimes other guys razz me when I don’t
get a hit.
Father: You don’t like being teased.
Allen: It makes me feel like I’m not a very good
player.
Father: You’d like to be good at baseball?
Allen: Yes. I felt terrific that day I got that base hit.
Father: Would you like to practice before the game?
Allen: Hey, Dad, that’d be great. I’ll get dressed.
Good communication also entails letting your teen know
how you feel. But even the best-intentioned parents more
often give orders. In the situation above, the father could
have barked, "Get up now." He could have warned,
"If I have to tell you one more time, you’re not
going to play baseball again." Or he may have
moralized, "You have a responsibility to your team.
Let’s get moving."
All these statements place the boy on the defensive.
Nobody likes being told what to do, warned or made to feel
wrong. The alternative is to use an I-message:
"I wish our Saturday mornings were easier. This is
frustrating to me. Is there something you would like to tell
me about baseball practice?" This gives the teen an
opportunity to understand how his actions affect others, and
it opens the door for him to express his emotions.
*Adolescence: Continuity, Change and Diversity, Fourth
Edition, by Nancy J. Cobb. Published by Mayfield Publishing
Company.